FAQ
General
Section titled “General”Is Quick Updates free?
Section titled “Is Quick Updates free?”Yes. Quick Updates is free to install from the monday.com Marketplace. There are no premium tiers or usage limits.
Which monday.com plans does it work with?
Section titled “Which monday.com plans does it work with?”Quick Updates works on all monday.com plans that support marketplace apps — Standard, Pro, and Enterprise.
Does it work on mobile?
Section titled “Does it work on mobile?”Quick Updates is optimized for the desktop web experience. Item Views may have limited functionality on the monday.com mobile app.
Templates
Section titled “Templates”How many templates can I create?
Section titled “How many templates can I create?”There’s no hard limit. The storage supports hundreds of templates per account.
Can I share templates with my team?
Section titled “Can I share templates with my team?”Yes. When creating a template, set the visibility to Team. All users on your monday.com account will see it in their template picker.
Can I use HTML in templates?
Section titled “Can I use HTML in templates?”The template editor uses a rich text editor that produces HTML output. You can use bold, italic, lists, tables, and links through the editor toolbar. Direct HTML editing is not exposed.
Can other people edit my templates?
Section titled “Can other people edit my templates?”Only the template creator can edit or delete a template, even if it’s shared with the team. If you need a variation, duplicate the template and modify your copy.
Variables
Section titled “Variables”What happens if a variable can’t be resolved?
Section titled “What happens if a variable can’t be resolved?”It’s replaced with an empty string. The update is still posted. Check the live preview before applying to catch any issues.
Can I use column values as variables?
Section titled “Can I use column values as variables?”Yes. Use {column.<column_id>} to insert any column’s value. See Using Variables for details on finding column IDs.
Do variables work in bulk mode?
Section titled “Do variables work in bulk mode?”Yes — that’s where they’re most powerful. Each item gets its own resolved version of the template. For example, {item.name} resolves to each item’s actual name.
Bulk Operations
Section titled “Bulk Operations”Is there a limit on how many items I can update at once?
Section titled “Is there a limit on how many items I can update at once?”There’s no strict limit, but operations over 100 items show a warning. Very large batches (500+) will take longer due to API rate limits.
What if some items fail during a bulk operation?
Section titled “What if some items fail during a bulk operation?”Failed items are tracked individually. After the operation completes, you can click Retry Failed to re-attempt only the failed items. This is fast because item data is already cached.
Does bulk mode post updates as me?
Section titled “Does bulk mode post updates as me?”Yes. All updates are posted as the authenticated user who initiates the operation.
Privacy & Security
Section titled “Privacy & Security”What data does Quick Updates access?
Section titled “What data does Quick Updates access?”Quick Updates reads item names, column values, board names, and user names — only when you actively apply a template. It does not read data in the background or store board data externally.
Where are templates stored?
Section titled “Where are templates stored?”Templates are stored in monday.com’s own storage system (monday.storage). Your data stays within the monday.com platform.
Can I revoke access?
Section titled “Can I revoke access?”Yes. Uninstall the app from your monday.com Admin settings to revoke all access. Existing updates posted by the app remain in your board history.
Troubleshooting
Section titled “Troubleshooting”Quick Updates isn’t appearing in my item views
Section titled “Quick Updates isn’t appearing in my item views”Make sure the app is installed at the account level. Then add it to the item view using the + button. If it still doesn’t appear, check with your monday.com admin — app installations may be restricted.
My template variables aren’t resolving
Section titled “My template variables aren’t resolving”- Verify the variable syntax:
{item.name}(with curly braces, no spaces) - For column variables, confirm the column ID matches an actual column on the board
- Check the live preview — it shows exactly what will be posted
Updates aren’t posting
Section titled “Updates aren’t posting”- Ensure you have write access to the board
- Check that the item hasn’t been deleted or archived
- If using bulk mode, check the results summary for specific error messages